STORE POLICY
Online shop Policy
1. Ordering:
- Customers can place orders through our website.
- Orders will be processed within 1-2 business days.
- Customers will receive an order confirmation via email.
Payment
2. Payment:
- We accept payment through credit/debit cards, PayPal, and other online payment methods.
- Payment must be made in full before the order is shipped.
3. Shipping
- We offer shipping to [Hong Kong and Macao
- Shipping fees will be calculated at checkout.
- Orders will be shipped via optional shipping method and tracking information will be provided.
4. Returns and Refunds
- Customers can return products within 7 days of receiving them.
- Products must be in their original condition and packaging for a refund.
- Refunds will be processed within 14 days of receiving the returned items.
5. Customer Service
- For any inquiries or issues, customers can contact our customer service team at 852+ 9346 1147 / +853 6295 6733.
- Our customer service team will respond within 1-2 business days.
6. Privacy Policy
- We respect our customers' privacy and will not share their personal information with third parties.
- Customer data will be securely stored and used only for order processing and communication purposes.